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學歷                                                                             

南澳大學哲學博士 (商業與管理)                                                                       

英國斯特拉斯克萊德大學工商管理碩士學位                                                                      

工作經驗                                                                         

2018年01月至今                         澳門城市大學國際旅遊與管理學院教授                                                                         

2015年10月至2017年11月         香港明愛專上學院商業及款待管理學院

2014年09月至2015年09月         香港明愛專上學院商業及款待管理學院副教授

2011年07月至2014年06月         澳門科技大學酒店與旅遊管理學院副教授

2006年09月至2011年06月         澳門科技大學行政與管理學院助理教授

教學科目                                                                             

會展管理

研究方向                                                                             

研究方法

專業認證與奬項

獎項

2019“Scientific Research Excellence Award”, By City University of Macau

專業學會資格 

亞太博彩研究學會, 理事長

學術成果與著作

學術期刊論文

SSCI/SCI Papers

• Wu, X., and Lai, K.W. Ivan* (2021) “Identifying the response factors in the formation of a sense of presence and a destination image from a 360-degree virtual tour”, Journal of Destination Marketing & Management, 21, 100640. (* corresponding author)  
• Wong, W.C. Jose, and Lai, K.W. Ivan* (2021) “Gaming and non-gaming memorable tourism experiences: How do they influence young and mature tourists' behavioural intentions?”, Journal of Destination Marketing & Management, 21, 100642. (* corresponding author)
• Wong, W.C. Jose, and Lai, K.W. Ivan* (2021) “Effect of government enforcement actions on resident support for tourism recovery during the COVID-19 crisis in Macao, China”, Asia Pacific Journal of Tourism Research, 26(9), 973-987. (* corresponding author)
• Li, M-H and Lai, K.W. Ivan* (2021) “Actual self-image versus ideal self-image: An exploratory study of self-congruity effects on gambling tourism”, Frontiers in Psychology, 12, 588190. doi: 10.3389/fpsyg.2021.588190 (* corresponding author)
• Wu, X., and Lai, K.W. Ivan* (2021) “The acceptance of augmented reality tour app for promoting film-induced tourism: The effect of celebrity involvement and personal innovativeness”, Journal of Hospitality and Tourism Technology, 12(3), 454-479. (* corresponding author)
• Cao, J., Yang, T., Lai, K.W. Ivan, and Wu, J. (2021) Student acceptance of intelligent tutoring systems during COVID-19: The effect of political influence, International Journal of Electrical Engineering Education, (online)
• Yang, J., Lou, J.M., and Lai, K.W. Ivan (2021) “Construction of leisure consumer loyalty from cultural identity – A case of Cantonese opera”, Sustainability, 13(4), 1980.
• Cao, J., Yang, T., Lai, K.W. Ivan, and Wu, J. (2021) “Is online education more welcomed during COVID-19? An empirical study of social impact theory on online tutoring platforms”, International Journal of Electrical Engineering Education, (online)
• Lai, K.W. Ivan, and Wong, W.C. Jose (2021) “From exhibitor engagement readiness to perceived exhibition performance via relationship quality”, Journal of Hospitality and Tourism Management, 46, 144-152.
• Yang, T., Lai, K.W. Ivan, Fan, Z.B., and Mo, Q.M. (2021) “The impact of a 360◦ virtual tour on the reduction of psychological stress caused by COVID-19”, Technology in Society, 64, 101514. (* corresponding author)
• Yang, T., Lai, K.W. Ivan, Fan, Z.B., and Mo, Q.M. (2021) “Interactive service quality on the acceptance of self-service ordering systems for the restaurant industry”, Journal of Hospitality and Tourism Technology, 12(2), 271-286. (* corresponding author)
• Lai, K.W. Ivan, Liu, Y., and Lu, D. (2021) “The effects of tourists' destination culinary experience on electronic word-of-mouth generation intention: The experience economy theory”, Asia Pacific Journal of Tourism Research, 26(3), 231-244.
• Xu, M., Lai, K.W. Ivan, and Tang, H. (2021) “From corporate environmental responsibility to purchase intention of Chinese buyers: The mediation role of relationship quality”, Journal of Consumer Behaviour, 20(2), 309-323.
• Zhong, Y., Lai, K.W. Ivan, Guo, F., and Tang, H. (2020) “Effects of Partnership Quality and Information Sharing on Express Delivery Service Performance in the E-commerce Industry”, Sustainability, 12(20), 8293.
• Lai, K.W. Ivan, and Wong, W.C. Jose (2020) “Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19”, International Journal of Contemporary Hospitality Management, 32(10), 3135-3156.
• Zhang, X., Lai, K.W. Ivan, Fu, J., and Tang, H. (2020) “Hazard analysis of bidder collusion in reverse auctions based on Petri nets”, IEEE Access, 8, 89546-89561.
• Lyu, C. Venessa, Lai, K.W. Ivan*, Ting, H., and Zhang, H. (2020) “Destination food research: a bibliometric citation review (2000-2018)”, British Food Journal, 122(6), 2021-2043. (* corresponding author)
• Lai, K.W. Ivan (2020) “An examination of satisfaction on word of mouth regarding Portuguese foods in Macau: Applying the concept of integrated satisfaction”, Journal of Hospitality and Tourism Management, 43, 100-110.
• Lai, K.W. Ivan and Hitchcock, Michael (2020) “How gaming tourism affects tourism development through word-of-mouth communication regarding a destination: applying the integrated satisfaction theory”, Asia Pacific Journal of Tourism Research, 25(6), 610-626.
• Liu, Y., and Lai, K.W. Ivan* (2020) “The effects of environmental policy and the perception of electric motorcycles on the acceptance of electric motorcycles: An empirical study in Macau”, SAGE OPEN, 10(1). (* corresponding author)
• Lai, K.W. Ivan, and Liu, Y. (2020) “The effects of content likeability, content credibility, and social media engagement on users' acceptance of product placement in mobile social networks”, Journal of Theoretical and Applied Electronic Commerce Research, 15(3), 1-19.
• Wong, W.C. Jose, Lai, K.W. Ivan, and Tao, Z. (2020) “Sharing memorable tourism experiences on mobile social media and how it influences further travel decisions”, Current Issues in Tourism, 23(13), 1773-1878.
• Lai, K.W. Ivan, Yang, T., and Hitchcock, Michael, (2020) “Evaluating tourists' emotional experiences regarding destination casino resorts: An impact-asymmetry analysis”, Journal of Destination Marketing & Management, 16, 100365.
• Lai, K.W. Ivan, Lu, D. and Liu, Y. (2020) “Experience economy in ethnic cuisine: A case of Chengdu cuisine”, British Food Journal, 122(6), 1801-1817.
• Wong, W.C. Jose, Lai, K.W. Ivan, and Tao, Z. (2019), “Memorable ethnic minority tourism experiences in China: A case study of Guangxi Zhuang Zu”, Journal of Tourism and Cultural Change, 17(4), 508-525.
• Hua, M., Lai, K.W. Ivan, and Tang, H. (2019) “Analysis of advertising and points-exchange incentive in a reverse supply chain for unwanted medications in households based on game theory”, International Journal of Production Economics, 217, 259-268. (2018 TOP 3 in Operations Research & Management Science)
• Wong, W.C. Jose, and Lai, K.W. Ivan* (2019) “The effects of value co-creation activities on the perceived performance of exhibitions: A service science perspective” Journal of Hospitality and Tourism Management, 39(1), 97-109. (* corresponding author)
• Choi, F., Hon, C.T., Mao, Y.H., and Lai, K.W. Ivan* (2019) “Sustainable Development for Small Economy and Diversification from a Dominant Industry: Evidence from Macao”, Sustainability, 11(6), 1626.
• Lu, D., Lai, K.W. Ivan*, and Liu, Y. (2019) “The consumer acceptance of smart product-service systems in sharing economy: The effects of perceived interactivity and particularity”, Sustainability, 11(3), 928. (* corresponding author)
• Lai, K.W. Ivan (2019), “Hotel image and reputation on building customer loyalty: An empirical study in Macau”, Journal of Hospitality and Tourism Management, 38(1), 111-121.
• Lai, K.W. Ivan, Hitchcock, Michael, Lu, D., and Liu, Y. (2018), “The influence of word-of-mouth on tourism destination choice: Tourist-resident relationship and safety perception among mainland Chinese tourists visiting Macau”, Sustainability, 10(7), 2114.
• Wong, W.C. Jose, and Lai, K.W. Ivan* (2018), “Evaluating value co-creation activities in exhibitions: An impact-asymmetry analysis”, International Journal of Hospitality Management, 30(1), 114-159. (* corresponding author)
• Lai, K.W. Ivan, Hitchcock, Michael, Yang, T., and Lu, T.W. (2018), “Literature review on service quality in hospitality and tourism (1984-2014): The future directions and trends”, International Journal of Contemporary Hospitality Management, 30(1), 114-159. (2016 TOP 3 in Tourism)
• Lu, D., Liu, Y., Lai, K.W. Ivan*, Yang, L. (2017), “Awe: An important emotional experience in sustainable tourism,” Sustainability, 9, 2189. (* corresponding author)
• Hua, M., Tang, H., and Lai, K.W. Ivan (2017), “Game theoretic analysis of pricing and cooperative advertising in a reverse supply chain for unwanted medications in households”, Sustainability, 9, 1902.
• Lai, K.W. Ivan, and Hitchcock, Michael, (2017), “Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: A PLS impact-asymmetry analysis”, Tourism Management, 60, 107-129. (2016 TOP 1 in Tourism)
• Lai, K.W. Ivan, and Hitchcock, Michael (2017), “Local reactions to mass tourism and community tourism development in Macau”, Journal of Sustainable Tourism, 25(4), 451-470. (2016 TOP 5 in Tourism)
• Ma, E., and Lai, K.W. Ivan* (2016), “Gambling motivation among tourists in Macau's casino resorts”, Asia Pacific Journal of Tourism Research, 21(11), 1227-1240, Taylor & Francis Group, ISSN: 1094-1665 (* corresponding author)
• Lu, D., Liu, Y., Zhang, H., and Lai, K.W. Ivan, (2016), “The ethical judgment and moral reaction to the product-harm crisis: Theoretical model and empirical research”, Sustainability.
• Lai, K.W. Ivan, and Lu, T.W. (2016), “How to improve the university-industry collaboration in Taiwan's animation industry? Academic vs. industrial perspectives”, Technology Analysis & Strategic Management, 28(6), 717-732.
• Zhao, Y., Liu Y.*, Lai, K.W. Ivan*, Zhang, H., and Zhang, Y. (2016), “The impacts of attitudes and engagement on electronic Word of Mouth (eWOM) of mobile sensor computing applications”, Sensors, 16(3), 391-412. (* corresponding author)
• Lai, K.W. Ivan, and Hitchcock, Michael (2016), “A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-Dimensional importance-performance analysis”, Tourism Management, 55, 139-159.
• Lai, K.W. Ivan, Liu, Y., Sun, X., Zhang, H., and Xu, W. (2015), “Factors Influencing the Behavioural Intention towards Full Electric Vehicles: An Empirical Study in Macau”, Sustainability, 7(9), 12,564-12,585.
• Lai, K.W. Ivan, and Hitchcock, Michael (2015), “A Consideration of Normality in Importance-Performance Analysis”, Current Issues in Tourism, 18(10), 979-1,000.
• Lai, K.W. Ivan, and Shi, G.C. (2015), “The Impact of Privacy Concern in the Consumer Acceptance of Mobile Instant Messaging and Social Network Integration Platform”, International Journal of Mobile Communications, 13(6), 641-669.
• Lai, K.W. Ivan (2015), “Traveler Acceptance of an App-based Mobile Tour Guide”, Journal of Hospitality and Tourism Research, 39(3), 401-432.
• Lai, K.W. Ivan (2015), “The Cross-impact of Network Externalities on Relationship Quality in Exhibition Sector”, International Journal of Hospitality Management, 48(1), 52-67.
• Lai, K.W. Ivan, and Hitchcock, Michael (2015), “Importance-Performance Analysis in Tourism: A Framework for Researchers”, Tourism Management, 48, 242–267.
• Lai, K.W. Ivan (2015), “The Roles of Value, Satisfaction, and Commitment in the Effect of Service Quality on Customer Loyalty in Hong Kong-Style Tea Restaurants”, Cornell Hospitality Quarterly, 56(1), 118–138.
• Gao, B., and Lai, K.W. Ivan* (2015), “The Effects of Transaction-Specific Satisfactions and Integrated Satisfaction on Customer Loyalty”, International Journal of Hospitality Management, 44(1), 38–47. (* corresponding author)
• Lai, K.W. Ivan (2014), “The Role of Service Quality, Perceived Value, and Relationship Quality in Enhancing Customer Loyalty in the Travel Agency Sector”, Journal of Travel and Tourism Marketing, 31(3), 417-442.
• Lai, K.W. Ivan and Lai, C.F. Donny (2014), "User Acceptance of Mobile Commerce: An Empirical Study in Macau", International Journal of Systems Science, 45(6), 1321-1331, Taylor & Francis Group, ISSN: 0020-7721.
• Choy, K.L., Sheng, N., Lam, H.Y., Lai, K.W. Ivan, Chow, K.H., and Ho, G.T.S. (2014), “Assess the Effects of Different Operations Policies on Warehousing Reliability”, International Journal of Production Research, 52(3), 662-678.
• Lai, K.W. Ivan and Tong, W.L. Viny (2013), "The Impact of Company, Subject, and System Characteristics on the Trust Factors Affecting the Adoption of Internet-based Interorganizational Systems", Information Systems Management, 30(4), 280-292.
• Lai, K.W. Ivan, Tam, K.T. Sidney, and Chan, F.S. Michael (2012), "Knowledge Cloud System for Network Collaboration: A Case Study in Medical Service Industry in China", Expert Systems with Applications, 39(15), 12205-12212.
• Lai, K.W. Ivan, Tong, W.L. Viny, and Lai, C.F. Donny (2011), "Trust Factors Influencing the Adoption of Internet-based Interorganizational Systems", Electronic Commerce Research and Applications, 10(1), 85-93.

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