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葉卉悅 助理教授


 

辦公室 Office：N座 4F辦公室                                                                     

聯絡電話 Tel.：8590-2656                                                                    

電子信箱 E-mail：hyye@cityu.edu.mo     
                                                             

學歷

澳門大學工商管理博士學位                                                                      

香港中文大學可持續旅遊碩士學位 

華南師範大學人文地理與城鄉規劃學士學位

 

工作經驗                                                                          

2025年8月至今                              澳門城市大學國際旅遊與管理學院 助理教授

2024年12月至2025年6月              澳門大學工商管理學院 教學助理                                                                      

2022年1月至2025年6月                澳門大學亞太經濟與管理研究所 研究助理

2021年8月至2021年12月              河源職業技術學院工商管理學院 講師

2019年12月至2021年6月              香港理工大學酒店及旅遊管理學院 研究助理

                                                   

教學科目                                                                           

餐飲業經營管理

 

研究方向                                                                           

酒店與旅遊的科技管理

體育與康養旅遊

生態旅遊

 

學術成果與著作

學術期刊論文

  • Ye, H., Law, R., Fong, L. H. N., & Li, N. (2026). How do interactive online travel agencies affect customers’reuse intention?. International Journal of Hospitality Management, 133, 104497.（SSCI)
  • Sun, S., Ye, H. *, & Law, R. Investigation of the influences of emotional–cognitive–social responses of service robot on consumers' hotel stay intention in Japan. Journal of Hospitality and Tourism Technology. https://doi.org/10.1108/JHTT-08-2024-0491 (SSCI)
  • Law, R., Sun, S., Ye, H., & Fong, D. K. C. What are the drawbacks of advanced technology in hospitality and tourism sphere?. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-11-2024-1661(SSCI)
  • Chen, Y., Ye, H.*, & Law, R. Subtle Success of Digitalization in Hospitality: A Triangulation Study. Journal of Hospitality and Tourism Technology. https://doi.org/10.1108/JHTT-05-2024-0317 (SSCI)
  • Ye, H.*, & Law, R. Beyond the Metrics: Call for a Holistic Approach for Evaluating Hospitality and Tourism Journals. Journal of Hospitality & Tourism Education. https://doi.org/10.1080/10963758.2024.2390109 (ESCI) 
  • Li, X., Ye, H., Lin, K.J., Chen, S., Zhang, K., & Law, R. Research productivity of institutes in hospitality and tourism: Integrating metrics of total and per capita contribution. Journal of Hospitality & Tourism Education, https://doi.org/10.1080/10963758.2024.2378826 (ESCI) 
  • Cheong, F., Huang, Q., Ye, H., & Law, R. Application and Consequences of Service Robots in Tourism and Hospitality scenarios: A Systematic Literature Review. Journal of Quality Assurance in Hospitality & Tourism. https://doi.org/10.1080/1528008X.2023.2300119 (ESCI) 
  • Lin, K.J., Zhang, K., Chen, S., Ye, H., Li, X., & Law, R. (2025) Value formation in AI-integrated service system: Review and implications on hospitality and tourism research. The Service Industries Journal. 45 (7-8), 635-656 (SSCI) 
  • Law, R., Ye, H., & Lei, S. S. I. (2025). Ethical Artificial Intelligence (AI): Principles and Practices. International Journal of Contemporary Hospitality Management. 37(1), 279-295. (Shared first authorship, SSCI) 
  • Lin, K.J., Chen, S., Zhang, K., Li, X., Ye, H., & Law, R. (2025). Technology evaluation: A systematic review and implications for ethical technology management in tourism and hospitality. Asia Pacific Journal of Tourism Research. 30(2), 194-210. (SSCI) 
  • Sun, S., Ye, H.*, & Law, R. (2025). Cognitive–Analytical and Emotional–Social Tasks Achievement of Service Robots through Human–Robot Interaction. International Journal of Contemporary Hospitality Management. 37(1), 180-196. (SSCI) 
  • Sun, S., Ye, H.*, & Law, R. (2025). A scoping review of robotic technology in hospitality and tourism. Journal of Hospitality and Tourism Technology. 16(2), 286-304. (SSCI) 
  • Zhang, K., Li, X., Ye, H.*, Lin, K.J., Chen, S., & Law, R. (2024). How can ChatGPT assist hospitality and tourism education? Journal of Teaching in Travel & Tourism. 24(4), 438-448. (ESCI) 
  • Sigala, M.,…Law, R., & Ye, I.H. (2024). Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda. Journal of Hospitality and Tourism Management. 60, 384-390. (SSCI) 
  • Chen, S., Zhang, K., Li, X., Ye, H.*, Lin, K.J., & Law, R. (2024). Potential tourists' response to nuclear and radiation crises from risk information to actions. Asia Pacific Journal of Tourism Research. 29(10), 1237-1253. (SSCI) 
  • Pinthong, C., Sun, S., Ye, H.*, & Law, R. (2024). Perception of Hotel Websites of Domestic Tourists in Thailand. Journal of Smart Tourism. 3(4), 5-15. 
  • Law, R., Lin, K., Ye, H.*, Fong, D. (2024). Artificial Intelligence Research in Hospitality: A State-of-the-Art Review and Future Directions. International Journal of Contemporary Hospitality Management. 36(6), 2049-2068. (SSCI) 
  • Ye, H., Chen, S., Law, R., & Zhang, M. (2024). Perceived risk of Chinese outbound tourists in the risky world. Journal of China Tourism Research. 20(1), 70-89. (ESCI) 
  • Chan, Z. X., Ye, H., Li, J., & Wei, L. D. (2023). To go or not to go? Exhibition attendees' risk perception of COVID-19: Evidence from three Asian regions. Journal of Convention & Event Tourism. 24(4), 318-340. (ESCI) 
  • Lin, K.J., Ye, H.*, & Law, R. (2023). Understanding the development of blockchain-empowered metaverse tourism: An institutional perspective. Information Technology & Tourism. 25, 585-603. (SSCI) 
  • Ye, H., Tan, J., Wu, X., & Law, R. (2023). Comparison of online and face-to-face learning experience: A case study of higher vocational hospitality education in China. Journal of Quality Assurance in Hospitality & Tourism. 24(6), 1002-1013. (ESCI,) 
  • Chen, S., Zhang, K., Li, X., Ye, H., Lin, K.J., & Law, R. (2023) ChatGPT: Cross-cultural tourism research imperative. Journal of Economics and Management. 45, 137-146. 
  • Ye, H., Chan, I.C.C., & Law, R. (2023). A systematic review of initial COVID-19 research in tourism and hospitality. Tourism Analysis: An Interdisciplinary Journal. 28, 125-141. (ESCI) 
  • Ye, H., Chen, S., Law, R., & Fong, L. H. N. (2022). Knowledge Mapping of Robotics Applications in Tourism and Hospitality. Journal of Smart Tourism. 2(4), 11-23. 
  • Sun, S., Ye, H.*, Law, R. & Hsu, A.Y. (2022). Hindrances to smart tourism development. Journal of Hospitality and Tourism. 13(4), 763-778. (SSCI) 
  • Ye, H., Sun, S., & Law, R. (2022). A Review of Robotic Applications in Hospitality and Tourism Research. Sustainability. 14, 10827. (SSCI) 
  • Lin, K., Ye, H.*, & Law, R. (2022). Conceptualizing Accessible Tourism with Smart Technologies. Journal of Smart Tourism. 2(2), 5-14. 
  • Law, R., Ye, H., Chan, I.C.C. (2022). A critical review of smart hospitality and tourism research. International Journal of Contemporary Hospitality Management. 34(2), 623-641. (SSCI) 
  • Ye, H. & Law, R. (2021) Impact of COVID-19 on hospitality and tourism education: A case study of Hong Kong. Journal of Teaching in Travel & Tourism. 21(4), 428-436. (ESCI) 
  • Ye. B. H., Ye, H., Li, P., & Fong, L. H. N. (2021). The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay. Journal of Hospitality Marketing & Management, 30(5), 592-610. (SSCI) 
  • Ye, H., Sun, S., & Law, R. (2021). An investigation of developing smart tourism from the perspective of stakeholders. Asia Pacific Journal of Tourism Research. 26(10), 1156-1170. (SSCI) 
  • Ye, H., Zhang, K., & Law, R. (2021) A framework of implications for smart tourism development in Hong Kong. Journal of Smart Tourism. 1(1), 31-39. 
  • Ye, B. H., Ye, H., & Law, R. (2020). Systematic Review of Smart Tourism Research. Sustainability. 12, 3401. (SSCI) 
  • Li, P., Zhao, Y., & Ye, H. (2020). Key Concepts and Progress in Wellness Tourism. Tourism Forum. 13(1), 69-81. https://www.cnki.com.cn/Article/CJFDTOTAL-GLGZ202001007.htm [康养旅游相关概念辨析与国际研究进展] (CSSCI) 
  • Li, P., Ye, H., & Huang. Y. (2019). Space Practicing of Women Muslim at Religious Places in China's Metropolis. World Regional Studies, 28 (3),183-193. https://www.cnki.com.cn/Article/CJFDTotal-SJDJ201903019.htm [中国大城市穆斯林女性移民的宗教空间实践——以广州为例] (CSSCI)

 

書的章節

  • Tam, S.S., Ye, H.*, Law, R. & Fong, L.H.N. (2022). Analyzing individual, institutional, and regional contributions to e-tourism: the case of ENTER proceedings (1996–2021). Information and Communication Technologies in Tourism 2022. In Stienmetz, J., Ferrer-Rosell, B., & Massimo, D. (Eds). ENTER 2022 Proceedings. Springer Nature, Cham, Switzerland: Springer, pp. 431-442. 
  • Chan, I.C.C., Ma, J., Ye, H., & Law, R. (2021). A Comparison of Hotel Guest Experience Before and During Pandemic: Evidence from Online Reviews. Information and Communication Technologies in Tourism 2021. In Neidhardt, J. & Worndl, W. (Eds). ENTER 2021 Proceedings. Springer Nature, Cham, Switzerland: Springer, pp. 549-556. 
  • Ye, H. (2018). Chapter 1. The overall status of the development of China's hot spring tourism industry. Annual Report on China Hot Spring Tourism Industry. In Zhang, Y., Li, P., & Zhao, Y. (Eds). Guangdong Travel & Tourism Press, China. pp. 1-15 (ISBN 978-7-5570-1466-7) [中国温泉旅游产业发展报告2018] 
  • Ye, H. (2018). Chapter 5. Suggestions on the development of Chinese hot spring tourism industry. Annual Report on China Hot Spring Tourism Industry. Guangdong Travel & Tourism Press, China. pp. 152-157. (ISBN 978-7-5570-1466-7) [中国温泉旅游产业发展报告2018] 
 

研討會論文

  • Ye, H.*, Law, R., & Fong, L. H. N. (2024). How Do Interactive Online Travel Agencies Affect Customers' Purchase Intention? . Proceedings of the APTA 2024 Annual Conference. July, Macau, pp. 238-240. 
  • Lin, K. J., Li, X., Ye, H., Chan, D. C., & Law, R. (2024). I Resonate Therefore I Advocate: The Role of Motivational Orientation on Virtual Reality User Advocacy. Proceedings of the APTA 2024 Annual Conference. July, Macau, pp. 481-484. 
  • Ye, H.*, Law, R., & Fong, L. H. N. (2024). Understanding Customer Engagement in Value Co-Creation: Customers' experience in Online Travel Agencies. Proceedings of the APacCHRIE 2024 Conference. May, Seoul, Korea, pp.149-153. 
  • Ye, H., Zhang, K., & Law, R. (2023). Hospitality and Tourism Information Technology Education: The Case of Macao. Proceedings of Hospitality and Tourism Education Symposium, Macau, China, pp.12-13. 
  • Zhang, K., Ye, H.*, Fong, L.H.N., & Law, R. (2023). Analyzing Research Contributions to E-tourism: The Case of ENTER Proceedings (2003-2022). Paper presented at The 3rd Global Congress of: Special Interest Tourism & Hospitality. November, Macau. 
  • Law, R., & Ye, H.* (2020). Developing smart tourism in Hong Kong: The perspective of some stakeholders. Proceedings of the 2020 APacCHRIE Conference. October 2020, pp. 450-460. 
  • Ye, B. H., Ye, H., & Li, P. (2020). The structural relationship among hotel servicescape, customer mindfulness and brand experience. Paper presented at The 4th International Conference on Marketing Science and Innovation (MSI) and Journal of Business Research Special Issue Workshop. July, China. 

 

科研專案

Ad-Hoc Reviewer for Journals

  • Asia Pacific Journal of Marketing and Logistics (SSCI);
  • Asia Pacific Journal of Tourism Research (SSCI);
  • Cogent Social Science (ESCI);
  • Heliyon (SCIE);
  • International Journal of Contemporary Hospitality Management (SSCI);
  • International Journal of Hospitality & Tourism Administration (ESCI);
  • International Journal of Human-Computer Interaction (SSCI);
  • International Journal of Hospitality Management (SSCI);
  • Journal of Hospitality & Tourism Management (SSCI);
  • Journal of Hospitality & Tourism Research (SSCI);
  • Journal of Hospitality & Tourism Technology (SSCI);
  • Journal of Hospitality, Leisure, Sport & Tourism Education (SSCI);
  • Journal of Teaching in Travel and Tourism (ESCI);
  • Journal of Vacation Marketing (SSCI);
  • Online Information Review (SSCI)