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學歷  

博士學位            四川大學管理科學與工程博士學位                                                

工作經驗 

2024年1月至今                                澳門城市大學國際旅遊與管理學院 助理教授

2021年11月至2022年12月              丹麥哥本哈根商學院 訪問學者

教學科目                                                                          

INTERNATIONAL HOTELS: DEVELOPMENT AND MANAGEMENT

TOURISM DESTINATION PLANNING AND CONSERVATION

旅遊與款待業營運決策

研究方向                                                                             

智慧旅遊

機器學習

服務創新與設計

多模態數據挖掘

Ad-hoc Journal Reviewer:

Tourism management (SSCI)

International Journal of Contemporary Hospitality Management (SSCI)

Journal of Hospitality and Tourism Management (SSCI)

Current Issues in Tourism (SSCI)

IEEE/CAA Journal of Automatica Sinica (SCI)

Information Processing & Management (SSCI)

Total Quality Management & Business Excellence (SSCI)

Conference paper Reviewer:

The annual Pacific Asia Conference on Information Systems

Annual Pre-ICIS Workshop on HCI Research in MIS

China Summer Workshop on Information Management

學術成果與著作

學術期刊論文

• Xiaoli Wang, Chenxi Zhang*, Zeshui Xu. A Product recommendation model based on online reviews: improving PageRank algorithm considering attribute weights. Journal of Retailing and Consumer Services, 2024, accept. *Corresponding Author (SSCI, JCR Q1, ABS 2)
• Meng Zhao, Xinyu Meng, Chenxi Zhang*, Yimai Zhang. Making Platform Recommendations More Responsive to the Expectations of Different Types of Consumers: A Recommendation Method Based on Online Reviews. Applied Intelligence, 2024, accept. *Corresponding Author (SCI, JCR Q2)
• 蒲中敏, 张晨曦, 徐泽水. 基于在线评论的消费者偏好挖掘研究综述[J]. 中国管理科学, 2024, 1-13. DOI:10.16381/j.cnki.issn1003-207x.2024.0483. (CSSCI, FMS T1, 国家自然科学基金委管理科学部A刊)
• Chenxi Zhang, Zeshui Xu*. An Online Review-Based Method for Dealing with Health-Related Crises in the Hospitality Industry: A Case of the COVID-19 Pandemic. Total Quality Management & Business Excellence, 2024, online. DOI: 10.1080/14783363.2024.2388580 (SSCI, JCR Q2, ABS 2)
• Chenxi Zhang, Zeshui Xu*. Gaining insights for service improvement through unstructured text from online reviews. Journal of Retailing and Consumer Services, 2024, 80, 103898. (SSCI, JCR Q1, ABS 2)
• Chen Chen, Chenxi Zhang*, Zeshui Xu. An Online Reviews-Driven Kano-QFD Method for Service Design. IEEE Transactions on Engineering Management, 2024, 71, 8153-8165. (SSCI, JCR Q1, ABS 3, FMS A) *Corresponding Author
• Meng Zhao, Mengjiao Liu, Chang Xu, Chenxi Zhang*. Classifying Travelers’ Requirements from Online Reviews: An Improved Kano Model. International Journal of Contemporary Hospitality Management, 2024, 36(1), 91-112. (SSCI, JCR Q1, ABS 3, FMS B) *Corresponding Author
• Zhongmin Pu, Chenxi Zhang, Zeshui Xu*, Xinxin Wang. Hotel Selection Based on Online Reviews: A Novel Fuzzy Decision Support Model Considering Risk Attitudes of Customers. Journal of the Operational Research Society, 2024, 75(7), 1407-1420. (SSCI, JCR Q2, ABS 3)
• Chenxi Zhang, Zeshui Xu*, Xunjie Gou, Marinko Škare. The Dynamic Impact of Inflation on Supply Chain and Competitiveness: Bibliometric and Econometric Analysis. Journal of Competitiveness, 2023, 15(1), 146-167. (SSCI, JCR Q1)
• Shuixia Chen, Eric W. T. Ngai, Yaoyao Ku, Zeshui Xu*, Xunjie Gou, Chenxi Zhang. Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction. Decision Support Systems, 2023, 170, 113959. (SCI, JCR Q1, ABS 3, FMS B)
• Shuixia Chen, Zeshui Xu*, Xinxin Wang, Chenxi Zhang. Ambient Air Pollutants Concentration Prediction During the COVID-19: A Method Based on Transfer Learning. Knowledge-Based Systems, 2022, 258, 109996. (SCI, JCR Q1)
• Chenxi Zhang, Zeshui Xu*, Xunjie Gou, Shuixia Chen. An Online Reviews-Driven Method for the Prioritization of Improvements in Hotel Services. Tourism Management, 2021, 87, 104382. (SSCI, JCR Q1, ABS 4, FMS A)
• Chenxi Zhang, Meng Zhao*, Lichao Zhao, Qinfei Yuan. A Consensus Model for Large‑Scale Group Decision‑Making Based on the Trust Relationship Considering Leadership Behaviors and Non‑cooperative Behaviors. Group Decision and Negotiation, 2021, 30: 553-586. (SSCI, JCR Q1, ABS 2, FMS B)
• Meng Zhao, Chenxi Zhang, Yiqi Hu, Zeshui Xu*, Hao Liu. Modelling Consumer Satisfaction Based on Online Reviews Using the Improved Kano Model from The Perspective of Risk Attitude and Aspiration. Technological and Economic Development of Economy, 2021, 27(3): 550-582. (SSCI, JCR Q1)
• 赵萌, 张晨曦, 秦金磊, 张冰. 基于实验设计的概率语言权重信息多准则决策方法[J]. 运筹与管理, 2021, 30(01): 50-56. (CSSCI, FMS T2, 国家自然科学基金委管理科学部A刊)
• Chenxi Zhang, Meng Zhao*, Mingyao Cai, Qirui Xiao. Multi-Stage Multi-Attribute Decision Making Method Based on Online Reviews for Hotel Selection Considering the Aspirations with Different Development Speeds. Computers & Industrial Engineering, 2020, 143, 106421. (SCI, JCR Q1, ABS 2, FMS B)
• 赵萌, 张晨曦, 胡亦奇, 李刚. 基于愿景满意度函数的多属性群决策方法[J]. 中国管理科学, 2020, 28(02): 220-230. (CSSCI, FMS T1, 国家自然科学基金委管理科学部A刊)