鄧麗芬 助理教授


 

辦公室 Office:N座 4F辦公室                                                                     

聯絡電話 Tel.:8590-2551                                                                       

電子信箱 E-mail:irinitang@cityu.mo     
                                                             

學歷                                                                            

香港理工大學酒店及旅遊管理博士學位

英國斯德克萊德旅遊碩士學位

Postgraduate Diploma in Education (major in Liberal Studies),  University of Hong Kong

香港理工大學 Higher Diploma in Hotel and Catering Management

 

工作經驗                                                                        

2014年09月至2015年06月          澳門科技大學客座助理教授活動及國際會展管理碩士課程

2008年09月至今                           英國密德薩斯大學Bachelor Projects主任

2003年09月至2009年06月           香港大學(SPACE)旅遊講師/課程主任

其他工作經驗                                 Internship in Century Hyatt Shijuku, Tokyo, Japan/香港國泰航空有限公司

     

教學科目                                                                            

旅遊與款待業資源管理 (碩士課程)

ENVIRONMENTAL MANAGEMENT FOR HOTELS AND TOURISM DESTINATIONS (Master Degree)

休閒和水療管理專題研究 (Year 4)

旅遊景點規劃與管理

水療的風險管理 (Year 3)

服務作業管理

水療概論 (Year 3)

俱樂部活動規劃 (Year 3)

旅遊休閒及娛樂管理 (Year 2/3)

旅遊服務管理  (Year 2)

旅遊社會學 (Year 1)

旅遊及款待業概論 (Year 1)

 

研究方向                                                                             

水療與健康

全球食饗

可持續發展旅遊

智慧旅遊

休閒管理

         

專業認證與奬項

Certified Hospitality Trainer (CHT) AHLEI, 2018 May      

                                                                                                                                                        

學術成果與著作

學術期刊論文

  • Lau, C.; Tang, I.L.F.; Chan, W. Waterfront Hotels' Chillers: Energy Benchmarking and ESG Reporting. Sustainability 2021, 13, 6242. https://doi.org/10.3390/ su13116242
  • Irini Lai Fun Tang, Eric Chan, Theresa Chew-Tan & Roberta Wong Leung (2020) Asian Millennials' views on thermal baths – from medical to wellness service experiences, International Journal of Spa and Wellness,3:2-3,82-99,DOI:10.1080/24721735.2021.1881353
  • Tang, I. L. F., Ip, Y. K., Chan, G. S. H., & Ho, Y. C. (2018). Understanding Generation Y's and Z's Gastronomic Preferences, The Case of 2018 Macau Year of Gastronomy, UNESCO Creative Gourmet City.  Journal of Tourism and Hospitality, doi:10.29011/THOA-119
  • Tang, I. L. F., Chan, G. S. H., Tan-Chew, T., Wong Leung, R. (2018). Understanding Generation Y's Favorite Spa Scent, Spa Food Versus Spa Service Experience. Journal of Tourism & Hospitality, Vol 7(4) 374, doi:10.4172/2167-0269.1000374, ISSN 2167-0269
  • Chan, G. S. H., Tang, I. L. F., & Zhang, M. W. (2018). Perceptions of Residents in Xinjiang, Urumqi Towards Tourism Development Through China's Belt and Road Initiative. Journal of Management and Sustainability, 8, 59.
  • Li, Y., Chan, G. S. H., & Tang, I. L. F. (2017). Exploration of Customer Complaint Behaviors Toward Macau Low-Cost Carriers. International Business Research, 10(9), 73-86.
  • Chan, G. S. H., Tang, I. L. F., & Sou, A. H. K. (2017). An Exploration of Consumer Complaint Behavior Towards the Hotel Industry: Case Study in Macao. International Journal of Marketing Studies, 9(5), 56-76.
  • Chan, G. S. H., Hsiao, A. C. H., & Tang, I. L. F. (2017). Word of Mouth Communication Influence of Online Hotel Room Reservation Confirmation: Case Study of Individual Travelers in Hong Kong. International Journal of Marketing Studies, 9(3), 76-87.

 

著作

  • Tang, L. F. I. (2015). Assessment framework for hotel day spa service and facility provision in Hong Kong. https://theses.lib.polyu.edu.hk/handle/200/7794

 

書的章節

  • Tang, I. L. F., Chen, P. J. (2018) Can Concierge Class Offer Concierge Service for Our Cruise Vacation? Resolving Customer Complaints in Hospitality Management: Trade Tales Decoding Customers' Stories. Advances in Culture, Tourism and Hospitality Research, Vol . 14, p.139-145

 

研討會論文

  • Tang, I. L. F., Xu, S. Z. B. (2021). AI in Spa Experience Creation: An Illustration from the Greater Bay Area. 2021 TOSOK International Tourism Conference. The 90th TOSOK Seoul International Tourism Conference, 2021 July ISSN: 2713-668X.
  • Tang, I. L. F., Ye, J. Z. X., Chan, E. T. Y. (2021). New experience, sustainable experiences rainbow recipes - New norm of Pandemic gastronomic experiences in the greater bay area. The 90th TOSOK Seoul International Tourism Conference, 2021 July ISSN: 2713-668X.
  • Tang, I. L. F., Zheng, G. Z. Y., Xu, S. Z. B. (2021). The Development of Augmented Reality App Application Under the COVID-19: The Case of Macao and the Greater Bay Millennials. The 90th TOSOK Seoul International Tourism Conference, 2021 July ISSN: 2713-668X.
  • Tang, I. L. F., Xu, S. Z. B. (2021). Robots or AI? Service Enhancement and Creation in the Spa and Wellness Industry. In Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference 2021 June].
  • Long, F. Y. F., Tang, I. L. F. (2021). The impact of COVID-19 on spa and wellness services redesign. In Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference 2021 June].
  • Zhang, B. Y., Ye, J. Z. X., Tang, I. L. F. (2021). Service-Learning Experience: Mystery Shopper in Pierre Herme. In Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference 2021 June].
  • Tang, I. L. F., Xu, S. Z. B., Eric C. (2021). Significance of VR in the Spa: A Spatial Analysis. In Global Conference on Services Management (GLOSERV 2021 May). GLOSERV.
  • Tang, I. L. F., Chan, E. T. Y., Ip, Y. K. (2020). Millennials' Application of Digitalization Menu into Culinary Arts Experience, 4th Culinary and Wine Tourism Conference, 2020 March, Geisenheim, Germany, (full paper accepted) 2021 March conference postponed due to Covid-19
  • Tang, I. L. F. (2020). How Millennials Interpret Gourmand Dimension Coverage in Macao, The Dynamics of Construction of Gourmand Tourist Destinations in the World. ATLAS Gastronomy and Tourism Research Group Meeting, 2020 February, Angers, France, ISBN: 978-94-93064-02-7
  • Tang, I. L. F, Chan, E. T. Y. (2019). Sustainable Development for Creative City Network Initiatives in the "One Belt One Road" and "The Greater Bay" Projects - Views from the Millennials.  The 86th TOSOK Daejeon International Tourism Conference, 2019 July, ISSN: 2713-3524
  • Tang, I. L. F., Wen, D. (2019). Transformation and Development of Gastronomic Image: Study of Macao Being Elected as UNESCO Creative Gourmet City-Perspectives from the Millennials. The 86th TOSOK Daejeon International Tourism Conference, 2019 July, ISSN: 2713-3524
  • Zhang, Y. L., Tang, I. L. F. (2019). Exploration of How Customers Perceived Value Through SPA Experience - Specific Within China. The 86th TOSOK Daejeon International Tourism Conference, 2019 July, ISSN: 2713-3524
  • Liu, Y. H., Tang, I. L. F. (2019) Macao Tourists' Perception Towards Vegetarian Restaurants and Vegetarian Food in Catering Services - The Case of Generation Y & Z. The 86th TOSOK Daejeon International Tourism Conference, 2019 July, ISSN: 2713-3524
  • Tang, I. L. F., Chan, W., Chan, E. T Y. (2018). An Era of Establishing Hotel Spa Assessment Framework: A Study and Application of Hotel, Catering, and Service Assessment Framework in the Past Three Decades. GTTP Tourism Conference, City University of Macao, 2018 June
  • Tang, I. L. F., Zhang, T., Ip, Y. K., Wen, D. (2018) Understanding Generation Y's Gastronomic Preferences – the Case of 2018 Macao Year of Gastronomy. GTTP Tourism Conference, City University of Macao, 2018 June
  • Xia, L. T., Tang, I. L. F. (2018) Preferences for Generation Y Toward Events in Macau. GTTP Tourism Conference, City University of Macao, 2018 June
  • Wong, V. K., Tang, I. L. F., Wen, D. (2018) How to Apply Practical Finance Concepts to the Spa Business in the Millenium. GTTP Tourism Conference, City University of Macao, 2018 June
  • Liu, Y. H., Tang, I. L. F. (2018). Generation Y Residents' Perceptions Toward Environmental & Cultural Impact of Macau Grand Prix. GTTP Tourism Conference, City University of Macao, 2018 June
  • Tang, I. L. F. (2018). Understanding Generation Y's Favorite Spa Scent, Spa Food Versus Spa Service Experience. Asia Pacific Forum 2018, Hawaii Conference, 2018 May
  • Tang, I. L. F., Chan, W. (2018). Developing an Assessment Framework for Hotel Day Spa Service and Facility Provision in Hong Kong. Asia Pacific Forum 2018, Hawaii Conference, 2018 May
  • Tang, I. L. F. (2011). Is It a Blessing or Blight: Availability of an Online Teaching and Learning Environment: A Case Study of Postgraduate Study. International Conference in Teaching and Learning Journal Proceedings, 2011 July

 

科研專案

  • Project 1 - Participation in Research Project Name of Funded Institution: Macau Foundation - Smell and Taste Project : Presented 2 papers in APF 2018 Hawaii Conference, May 2018 and completed 2 Journal papers.
  • Project 2 - Name of Funded Institution: MF 1839: Presented 4 papers in the 86th TOSOK Daejeon International Tourism Conference, Daejeon, Korea, July 2019.

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