Experiential Learning - Master of International Hotel Management Students visit Grand Lisboa Palace Resort Macau

On October 25,2022, Dr. Wendy Gao, Director of Academic Activities and Foreign Affairs Program of FITM, led the Master students of

International Hotel Management to visit Grand Lisboa Palace Resort Macau, and was warmly received by the management of the training and development department and the staff of Grand Lisboa Palace Resort Macau. Dr. Gao expressed gratitude on behalf of FITM by presenting




Dr.Wendy Gao and Mr. Timothy Lee Exchange Souvenirs


First, the representative of the hotel training and development department explained to the students the overall structure, business

philosophy and style characteristics of the Grand Lisboa Palace Resort Macau. Afterwards, the students were introduced to the three major

hotels of the integrated resort city: Grand Lisboa Palace Macau, Palazzo Versace Macau and THE KARL LAGERFELD. The students actively

raised their questions about hotel management and hotel customer relationship management. Timothy Lee, Assistant Vice President of the

Training and Development Department, patiently answered the questions raised by the students. The students have learned a lot from the




During the Talk


After the academic exchange, the staff of Grand Lisboa Palace Resort Macau prepared rich refreshments for teachers and students to enjoy.

Finally, led by the hotel staff, the students visited the hotel's senior suites, The Grand Buffet, Jardim Secreto and took group photos. This

activity aims to help students gain a better understanding of customer relationship management, and theoretical knowledge can be found in practice. FITM will continue to hold industry exchanges, giving students a platform to broaden their horizons and improve their quality and

employment competitiveness.



Group Photo