Office：  4F, Building N                                                                 

Tel.：      8590-2656                                                                     

E-mail： hyye@cityu.edu.mo                                                                 

Academic Qualification:                                                                               

Ph.D. in Business Administration, University of Macau

MSSc in Sustainable Tourism, The Chinese University of Hong Kong

BSc in Human Geography and Urban Planning, South China Normal University

Working Experience                                                                             

From 2025/8 to Present                 Assistant Professor, Faculty of International Tourism and Management,

                                                         City University of Macau

From 2024/12 to 2025/6               Teaching Assistant, Faculty of Business Administration, University of Macau

From 2022/1 to 2025/6                 Research Assistant, Asia-Pacific Academy of Economics and Management,

                                                         University of Macau

From 2021/8 to 2021/12               Lecturer, Faculty of Business Administration, Heyuan Polytechnic

From 2019/12 to 2021/6               Research Assistant, School of Hotel and Tourism Management,

                                                         The Hong Kong Polytechnic University

Teaching Area

Research Area

Technology Management in Hospitality and Tourism

Sport and Wellness Tourism

Nature-based Tourism

Academic Publication

Journal Paper

• Sun, S., Ye, H. *, & Law, R. Investigation of the influences of emotional–cognitive–social responses of service robot on consumers' hotel stay intention in Japan. Journal of Hospitality and Tourism Technology. https://doi.org/10.1108/JHTT-08-2024-0491 (SSCI)
• Law, R., Sun, S., Ye, H., & Fong, D. K. C. What are the drawbacks of advanced technology in hospitality and tourism sphere?. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-11-2024-1661(SSCI)
• Chen, Y., Ye, H.*, & Law, R. Subtle Success of Digitalization in Hospitality: A Triangulation Study. Journal of Hospitality and Tourism Technology. https://doi.org/10.1108/JHTT-05-2024-0317 (SSCI)
• Ye, H.*, & Law, R. Beyond the Metrics: Call for a Holistic Approach for Evaluating Hospitality and Tourism Journals. Journal of Hospitality & Tourism Education. https://doi.org/10.1080/10963758.2024.2390109 (ESCI) 
• Li, X., Ye, H., Lin, K.J., Chen, S., Zhang, K., & Law, R. Research productivity of institutes in hospitality and tourism: Integrating metrics of total and per capita contribution. Journal of Hospitality & Tourism Education, https://doi.org/10.1080/10963758.2024.2378826 (ESCI) 
• Cheong, F., Huang, Q., Ye, H., & Law, R. Application and Consequences of Service Robots in Tourism and Hospitality scenarios: A Systematic Literature Review. Journal of Quality Assurance in Hospitality & Tourism. https://doi.org/10.1080/1528008X.2023.2300119 (ESCI) 
• Lin, K.J., Zhang, K., Chen, S., Ye, H., Li, X., & Law, R. (2025) Value formation in AI-integrated service system: Review and implications on hospitality and tourism research. The Service Industries Journal. 45 (7-8), 635-656 (SSCI) 
• Law, R., Ye, H., & Lei, S. S. I. (2025). Ethical Artificial Intelligence (AI): Principles and Practices. International Journal of Contemporary Hospitality Management. 37(1), 279-295. (Shared first authorship, SSCI) 
• Lin, K.J., Chen, S., Zhang, K., Li, X., Ye, H., & Law, R. (2025). Technology evaluation: A systematic review and implications for ethical technology management in tourism and hospitality. Asia Pacific Journal of Tourism Research. 30(2), 194-210. (SSCI) 
• Sun, S., Ye, H.*, & Law, R. (2025). Cognitive–Analytical and Emotional–Social Tasks Achievement of Service Robots through Human–Robot Interaction. International Journal of Contemporary Hospitality Management. 37(1), 180-196. (SSCI) 
• Sun, S., Ye, H.*, & Law, R. (2025). A scoping review of robotic technology in hospitality and tourism. Journal of Hospitality and Tourism Technology. 16(2), 286-304. (SSCI) 
• Zhang, K., Li, X., Ye, H.*, Lin, K.J., Chen, S., & Law, R. (2024). How can ChatGPT assist hospitality and tourism education? Journal of Teaching in Travel & Tourism. 24(4), 438-448. (ESCI) 
• Sigala, M.,…Law, R., & Ye, I.H. (2024). Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda. Journal of Hospitality and Tourism Management. 60, 384-390. (SSCI) 
• Chen, S., Zhang, K., Li, X., Ye, H.*, Lin, K.J., & Law, R. (2024). Potential tourists' response to nuclear and radiation crises from risk information to actions. Asia Pacific Journal of Tourism Research. 29(10), 1237-1253. (SSCI) 
• Pinthong, C., Sun, S., Ye, H.*, & Law, R. (2024). Perception of Hotel Websites of Domestic Tourists in Thailand. Journal of Smart Tourism. 3(4), 5-15. 
• Law, R., Lin, K., Ye, H.*, Fong, D. (2024). Artificial Intelligence Research in Hospitality: A State-of-the-Art Review and Future Directions. International Journal of Contemporary Hospitality Management. 36(6), 2049-2068. (SSCI) 
• Ye, H., Chen, S., Law, R., & Zhang, M. (2024). Perceived risk of Chinese outbound tourists in the risky world. Journal of China Tourism Research. 20(1), 70-89. (ESCI) 
• Chan, Z. X., Ye, H., Li, J., & Wei, L. D. (2023). To go or not to go? Exhibition attendees' risk perception of COVID-19: Evidence from three Asian regions. Journal of Convention & Event Tourism. 24(4), 318-340. (ESCI) 
• Lin, K.J., Ye, H.*, & Law, R. (2023). Understanding the development of blockchain-empowered metaverse tourism: An institutional perspective. Information Technology & Tourism. 25, 585-603. (SSCI) 
• Ye, H., Tan, J., Wu, X., & Law, R. (2023). Comparison of online and face-to-face learning experience: A case study of higher vocational hospitality education in China. Journal of Quality Assurance in Hospitality & Tourism. 24(6), 1002-1013. (ESCI,) 
• Chen, S., Zhang, K., Li, X., Ye, H., Lin, K.J., & Law, R. (2023) ChatGPT: Cross-cultural tourism research imperative. Journal of Economics and Management. 45, 137-146. 
• Ye, H., Chan, I.C.C., & Law, R. (2023). A systematic review of initial COVID-19 research in tourism and hospitality. Tourism Analysis: An Interdisciplinary Journal. 28, 125-141. (ESCI) 
• Ye, H., Chen, S., Law, R., & Fong, L. H. N. (2022). Knowledge Mapping of Robotics Applications in Tourism and Hospitality. Journal of Smart Tourism. 2(4), 11-23. 
• Sun, S., Ye, H.*, Law, R. & Hsu, A.Y. (2022). Hindrances to smart tourism development. Journal of Hospitality and Tourism. 13(4), 763-778. (SSCI) 
• Ye, H., Sun, S., & Law, R. (2022). A Review of Robotic Applications in Hospitality and Tourism Research. Sustainability. 14, 10827. (SSCI) 
• Lin, K., Ye, H.*, & Law, R. (2022). Conceptualizing Accessible Tourism with Smart Technologies. Journal of Smart Tourism. 2(2), 5-14. 
• Law, R., Ye, H., Chan, I.C.C. (2022). A critical review of smart hospitality and tourism research. International Journal of Contemporary Hospitality Management. 34(2), 623-641. (SSCI) 
• Ye, H. & Law, R. (2021) Impact of COVID-19 on hospitality and tourism education: A case study of Hong Kong. Journal of Teaching in Travel & Tourism. 21(4), 428-436. (ESCI) 
• Ye. B. H., Ye, H., Li, P., & Fong, L. H. N. (2021). The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay. Journal of Hospitality Marketing & Management, 30(5), 592-610. (SSCI) 
• Ye, H., Sun, S., & Law, R. (2021). An investigation of developing smart tourism from the perspective of stakeholders. Asia Pacific Journal of Tourism Research. 26(10), 1156-1170. (SSCI) 
• Ye, H., Zhang, K., & Law, R. (2021) A framework of implications for smart tourism development in Hong Kong. Journal of Smart Tourism. 1(1), 31-39. 
• Ye, B. H., Ye, H., & Law, R. (2020). Systematic Review of Smart Tourism Research. Sustainability. 12, 3401. (SSCI) 
• Li, P., Zhao, Y., & Ye, H. (2020). Key Concepts and Progress in Wellness Tourism. Tourism Forum. 13(1), 69-81. https://www.cnki.com.cn/Article/CJFDTOTAL-GLGZ202001007.htm [康养旅游相关概念辨析与国际研究进展] (CSSCI) 
• Li, P., Ye, H., & Huang. Y. (2019). Space Practicing of Women Muslim at Religious Places in China's Metropolis. World Regional Studies, 28 (3),183-193. https://www.cnki.com.cn/Article/CJFDTotal-SJDJ201903019.htm [中国大城市穆斯林女性移民的宗教空间实践——以广州为例] (CSSCI) 

Book Chapter