Gladys Guo, Assistant Professor


 

Office:  4F, Building N                                                                 

Tel.:      8590-2587                                                                       

E-mail: ryguo@cityu.edu.mo                                                                

                                                                               

Academic Qualification:                                                                               

Ph.D, Macau University of Science and Technology                                                      

MBA, Macau University of Science and Technology

BBA, Macau University of Science and Technology

                                                                                                                        

Teaching Area                                                                               

 Hotel and Resort Management

 Introduction to Accounting

                                                                                                                                                 

Research Area                                                                               

Hospitality Management

Smart Tourism

Customer Relationship Management

             

Academic Publication

Journal Paper

  • Vincent Ting Pong Cheng, & Ren Yu Guo. (2021). The impact of consumers' attitudes towards technology on the acceptance of hotel technology-based innovation, Journal of Hospitality and Tourism Technology(SSCI), DOI: 10.1108/JHTT-06-2020-0145
  • Ren Yu Guo, & Vincent Ting Pong Cheng. (2021). Analysis on the innovative development path of online business model of hotel tourism enterprises, Social Scientist. (CSSCI)

 

Conference Paper

  • Ren Yu Guo, Vincent Ting Pong Cheng. (2019) Jia-Yang Yin, The effect of personalization comprehensiveness on tourist’s loyalty behavior, 2019 International Conference on Hospitality, Tourism, and Sports Management, 28-30 August 2019, Osaka International House Foundation, Osaka, Japan