Office：  4F, Building N

Tel.：      8590-2814

E-mail：  xhwu@cityu.edu.mo                                                                 

Academic Qualification:  

Ph.D in International Tourism Management, City University of Macau

MBA, The University of Birmingham, UK

Working Experience                                                                             

From 2021/8 to Present                City University of Macau, Assistant Professor

From 2016/9 to 2021/8                 City University of Macau, Lecturer                                                 

From 2013/9 to 2016/8                 The International College of Xiamen University, Lecturer

From 2008/9 to 2010/6                 Macau University of Science and Technology, Lecturer

Teaching Area                                                                               

Research Area                                                                               

Professional Certification and Awards

2022/2023  City University of Macau Outstanding Research Recognition

2021/2022  City University of Macau Outstanding Research Recognition

2020/2021  City University of Macau Outstanding Research Recognition

2020/2021 City University of Macau Teaching Recognition

Certified Hospitality Supervisor (American Hotel & Lodging Educational Institute)

Certified Guest Service Professional (American Hotel & Lodging Educational Institute)

The 1^st prize in the English Teaching Competition of Xiamen University in 2014

Academic Publication

Journal Paper

• Wu, X.H., Lai, I.K.W., & Chen, J.W. (2024). How hotel VR photography previews enhance customers' immediate booking intention through mental imagery and perceived value. Journal of Hospitality and Tourism Technology, https://doi.org/10.1108/JHTT-10-2023-0328 (SSCI)
• Wu, X.H., & Lai, I.K.W. (2023). How to promote film tourism more effectively? From a perspective of self-congruity and film tourism experience. Asia Pacific Journal of Tourism Research, 28(6), 556-572. (SSCI)
• Chen, J.W., Wu, X.H.,* & Lai, I.K.W. (2023). A systematic literature review of virtual technology in hospitality and tourism (2013-2022). SAGE Open, 13(3), 1-18. (Corresponding author) (SSCI)
• Wu, X.H., & Lai, I.K.W. (2023). How the creativity and authenticity of destination short videos influence audiences' attitudes toward videos and destinations: the mediating role of emotions and the moderating role of parasocial interaction with Internet celebrities. Current Issues in Tourism, 27(15), 2428-2447. (SSCI)
• Wu, X.H., & Lai, I.K.W. (2023). The psychological premise of spatial presence in 360° virtual tours: The role of the spatial situation in first-time and repeated users. Journal of Hospitality and Tourism Technology, 14(4), 523-539. (SSCI)
• Wu, X.H., & Lai, I.K.W. (2023). How a 360° virtual tour is more effective than photographs on communication effects: The roles of mental imagery processing and a sense of presence. Current Issues in Tourism, 26(23), 3813-3830. (SSCI)
• Wu, X.H., & Lai, I.K.W. (2023). How destination personality influences film tourists’ destination loyalty: An application of self-congruity theory. Current Issues in Tourism, 26(21), 3547-3562. (SSCI)
• Wu, X.H., & Lai, I.K.W. (2022). The use of 360-degree virtual tours to promote mountain walking tourism: stimulus-organism-response model. Information Technology & Tourism, 24(1), 85-107. (SSCI)
• Wu, X.H., & Lai, I.K.W. (2021). Identifying the response factors in the formation of a sense of presence and a destination image from a 360-degree virtual tour. Journal of Desitnation Marketing & Management, 21, 100640. (SSCI)
• Wu, X.H., & Lai, I.K.W. (2021). The acceptance of augmented reality tour app for promoting film-induced tourism: The effect of celebrity involvement and personal innovativeness. Journal of Hospitality and Tourism Technology, 12(3), 454-470. (SSCI)

Conference Paper

• Fang, S., Wu, X.H., * & Lai, I.K.W. (2021). Factors affecting Macau undergraduate students' acceptance of hospitability English APP: applicability of UTAUT model. International Journal of Innovation and Learning, 29(3), 250-266. (ESCI) (Corresponding author)
• Wu, X.H., Tam, C.M., & Fang, S. (2020). Users' behavioral intention toward M-learning in tourism English education: A case study of Macao. Proceedings of the 5th International Conference on Technology in Education, August 19-22, Macau, China. (EI)
• Wu, X.H., Fang, S., & Lai, I.K.W. (2019). Undergraduate student's acceptance of a situational and interactive hotel English learning APP: an empirical study based on the extension of UTAUT. Proceedings of the 4th International Conference on Technology in Education, March15-19, Guangzhou, China. Excellent Paper Award. (EI)