E-mail：gaoyanc@gmail.com

Academic Qualification

DBA, Macau University of Science and Technology

MBA, Royal Roads University

BSc, Tianjin University

Working Experience

From 1988/08 to 1996/09                   The GREE Group Corp.

From 1996/10 to 1997/04                   Zhuhai Holiday Resort Hotel

From 1997/04 to 2002/04                   Zhuhai Paradise Hill Hotel

From 2002/08 to 2004/06                   Zhuhai Tsinghua Science Park Education Centre,Vice-Principal of Xiangda Tourism

                                                               Institute

From 2005/09 to 2011/06                   Macau University of Science and Technology, Faculty of International Tourism

From 2011/09 to 2015/02                   City University of Macau, Faculty of International Tourism and Management

From 2015/02 till now                          Representative of American Lodging and Hotel Association Educational Institute

                                                               (AHLEI) in Guangdong, China

Teaching Area

Housekeeping

Front Office

Club Management

Strategy Management

Events Management

Managing Hotel Operations

Convention Sales & Services

Etiquette & Public Relations

Hospitality Today, Marketing

F&B Management

F&B Cost Control

Corporation Governance

Advertising

Marketing Management

Research Area

Service and education management

Professional Certification and Awards

CHE-Certified Hospitality Educator (2003-2004) - American Hotel & Lodging Association Education Institute (AHLEI)