Gao Yan, Doctor


Academic Qualification

DBA, Macau University of Science and Technology

MBA, Royal Roads University

BSc, Tianjin University


Working Experience

From 1988/08 to 1996/09                   The GREE Group Corp.

From 1996/10 to 1997/04                   Zhuhai Holiday Resort Hotel

From 1997/04 to 2002/04                   Zhuhai Paradise Hill Hotel

From 2002/08 to 2004/06                   Zhuhai Tsinghua Science Park Education Centre,Vice-Principal of Xiangda Tourism


From 2004/07 to 2005/07                   Hotel China, Macau Board of Directors' Representative & General Manager

From 2005/09 to 2011/06                   Macau University of Science and Technology, Faculty of International Tourism

From 2011/09 to 2015/02                   City University of Macau, Faculty of International Tourism and Management

From 2015/02 till now                          Representative of American Lodging and Hotel Association Educational Institute

                                                               (AHLEI) in Guangdong, China


Teaching Area


Front Office

Club Management

Strategy Management

Events Management

Managing Hotel Operations

Convention Sales & Services

Etiquette & Public Relations

Hospitality Today, Marketing

F&B Management

F&B Cost Control

Corporation Governance


Marketing Management


Research Area

Service and education management


Professional Certification and Awards

CHE-Certified Hospitality Educator (2003-2004) - American Hotel & Lodging Association Education Institute (AHLEI)

CHA-Certified Hospitality Administrator (May 2005) - American Hotel & Lodging Association Education Institute (AHLEI)

CHT-Certified Hospitality Trainer (August 2005) - American Hotel & Lodging Association Education Institute (AHLEI)

CHIA – Certification in Hotel Industry Analytics (June 2014) by Educational Institute Certification Commission (AHLEI, STR and CHRIE)



1st Macau University of Science and Technology Teaching Excellence Award – June 2009