• Your location:
  • Home /
  • Ho-Kai Chan, Assistant Professor

Ho-Kai Chan, Assistant Professor


 

Email:hokaichan@uic.edu.cn

 

Education

2010: Ph.D. in Hospitality Administration, Texas Tech University, Texas, USA. 

2007: M.S. in Restaurant, Hotel and Institutional Management, Texas Tech University, Texas, USA. 

2000: B.L. in Youth and Child Welfare, Chinese Culture University, Taipei, Taiwan.

 

Working Experience

Assistant Professor of Tourism, Hospitality, and Event Management, Beijing Normal University - Hong Kong Baptist
University United International College,  Zhuhai, Guangdong Province, China (2023~present).
Assistant Professor of Smart Service Management English Taught Program, Shih Chien University, Taipei, Taiwan, China
(2022~2023).
Assistant Professor of Faculty of International Tourism and Management, City University of Macau, Macau, China
(2015~2022).
Adviser of China Golden Key Association Zhuhai branch, Zhuhai, China,  (2021~present).
National Restaurant Association Educational Foundation: Managerial Accounting Instructor (2009~2010, 2015~ present ).
Assistant Professor of Hospitality Management Department, MingDao University, Changhua, Taiwan, China (2010~2012).
Visiting Scholar of Department of Hospitality and Tourism Management, Putian University, Fuzhou, Mainland China (April, 2012).
ICHRIE (International Council on Hotel, Restaurant and Institutional Education) Reviewer (2010~present).
Internship in Staybridge Suites, Lubbock Texas (2010).
Graduate Teaching Assistant in Restaurant Hotel and Institution Management Program, Texas Tech University, Texas, USA (2006~2010).
Department of Barrier-Free Camp of Eden Social Welfare Foundation, Taiwan, China (2004~2005)

 

Teaching Experiences (Lectures Taught)

2022-present Assistant Professor of Smart Service Management English Taught Program, Shih Chien University
(Taipei, Taiwan, China)
• Artificial Intelligent Introduction
• Digital Marketing and Social Media Management
• Human Resource Management
• Event Management  
 
2015-2022  Assistant Professor of City University of Macau (Macau, China)
• Marketing of Hospitality (English and Chinese Courses)
• Hospitality Industry Financial Accounting (English and Chinese Courses)
• Hotel Financial Management(Graduated Level in English)
• Term Project of Mice and Events(Graduated Level in English)
• Strategic Management in Hospitality Industry (Graduated Level)
• Hotel and Resort Management (English and Chinese Courses)
 
2010-2012 Assistant Professor of MingDao University (Taiwan)
• Hospitality Information System • Hotel Management
• Accounting • Hospitality English
• Travel and Tourism • Event Management
 
2012  Visiting Scholar of Putian University (China)
• Sustainability Tourism
 
2006-2010 Graduate Teaching Assistant of Texas Tech University (U.S.A.)
• Cost Control in Hospitality Industry
• NRAEF: Managerial Accounting  Certification Courses

 

Research Interests

Smart Tourism
Digital Marketing
Accessible Tourism: Travelers with Disabilities
Financial Management and Cost Control
Information System of the Lodging Industry 
Service Control

 

Professional Training and Certifications

Information Security Committee of Shih Chien University (2022~present).

Adviser of China Golden Key Association (Zhuhai branch), 2021~present.

National Restaurant Association Educational Foundation: Managerial Accounting Instructor , USA (2015~ present).

National Accessible Environment Inspector, certified by Ministry of Interior, Taiwan (2011).
Certified Hospitality Educator, certified by American Hotel & Lodging Association Educational Institute (2009).
TEACH Workshop: Getting Started with Service Learning. Sponsor: Teaching, Learning, and Technology Center,
Texas Tech University, Lubbock, Texas (2009).
International Teaching Assistant Workshop. Sponsor: Department of Classical & Modern Languages & Literatures,
Texas Tech University, Lubbock, Texas (2008).

 

Publications

Journal Paper

  • Chan, H.K., Liu, C.Y., & Li, Z.H. The Digital Marketing of Rural Tourism in China. Time-Honored Brand Marketing (ISSN: 2095-1175, Accepted)  
  • Li, X., Xie, J., Feng, Z., & Chan, H.K. Exploring Residents' helping and Tolerant Behavior through the Lens of Cultural Intelligence. Journal of Hospitality and Tourism Management. 50, 232-244.
  • Su, C.H.,Chan, H.K., Tsai, C.H., & Liu, J. What makes Gen Zers Tick? Motivational Factors Driving Chinese Generation Zers' eTourism Behaviors. Journal of Convention & Event Tourism. Manuscript ID: WCET-2020-0047. (Accepted).
  • Li, Z.H. & Chan, H. K. (2021). The Supply-side Structural Reform of the Innovations of Rural      Culture Tourism. Journal of Shanxi Finance and Economics University, 43(7), 128-129.
  • Chan, H. K. & Li, Z.H. (2020). The Development of Hotel Information System under the Improvement of Internet Environment. Education Discovery, 2(2), 170-171.
  • Li, Z.H. & Chan, H. K. (2020). The Management of Large Size Hotels under the Culture Tourism Perseppction. Economic and Marketing. 3(4), 60-61.
  • Yu, Z. X. & Chan, H. K. (2018). The Senior Travelers’ Needs Analysis of Accessible Tourism in China. China and World Highlights, p22-27.
  • Chan, H. K. (2012). Hotel Customer Needs, Satisfaction, and Loyalty Analysis of TWD: Travel with Disabilities in Taiwan. Saarbrücken: LAP LAMBERT Academic Publishing.
  • Chan,H. K. (Ed.). (2013). Service Quality Management (Vols. 6). Taiwan, Taiwan: Wagner Publishing.
  • Chan, H.K., Goh, B.K., & Lauderdale, M.F. (2007). Accessible Tourism in Taiwan: Attitudes and Perceptions of Lodging Personnel and People with Mobility Disabilities. Hosteur, 9-16.

 

Conference Proceedings

  • Wan, M.Q., Chan, H.K., & Zhang, T. (2020). The impact of authenticity and attribute quality of restaurant on customer satisfaction and behavioral intention Conference Proceeding. ATLAS SIG meeting Gastronomy and Tourism, February12- February 15,  Angers, France
  • Chan, H.K. (2017). The Service Gaps Analysis of between Kid-Friendly Restaurants and Parents with Autistic kid. The 2017 International Conference on Hospitality and Leisure Management Conference Proceeding, March 17-April 19, 2017, Changhua, Taiwan.
  • Liu, E. & Chan, H. K. (2017). The Influence of Third-Party Payment on College Students Choosing Hotels in Macau. The 2017 International Conference on Hospitality and Leisure Management Conference Proceeding, March 17-April 19, 2017, Changhua, Taiwan.
  • Kwan, J. I. & Chan, H. K. (2017). The Satisfaction Analysis of Self-Contained Underwater Breathing Apparatus (SCUBA) Participants in China. The 2017 International Conference on Hospitality and Leisure Management Conference Proceeding, March 17-April 19, 2017, Changhua, Taiwan.
  • Yu, Z. X. & Chan, H. K. (2017). The Travel Needs Analysis of Senior Customer in China. The 2017 International Conference on Hospitality and Leisure Management Conference Proceeding, March 17-April 19, 2017, Changhua, Taiwan.
  • Chan, H.K. (2011). The analysis of Travelers with Disabilities in Taiwan. The 4th International Conference on Accessible Tourism (ICAT) Conference Proceeding, April 11-April 14, 2011, Taipei, Taiwan.
  • Wu, T. H. & Chan, H. K. (2009). Taiwanese Online Hospitality Shoppers: Impact of Motivation and Concern. International Council on Hotel, Restaurant, and Institutional Education (I-CHRIE) Conference Proceedings, July 29-August 1, 2009, San Francisco, California, USA.
  • Chan, H.K., Wu, T.H., Kim Y.H., & Lauderdale, M.F. (2007). Accessible Tourism in Taiwan: Attitudes and Perceptions of Lodging Personnel and People with Mobility Disabilities. Graduate Education and Graduate Research Conference, Houston, Texas.
  • Chan, H.K., Wu, T.H., & Lauderdale, M.F. (2006). The Attitudes and Perception of Lodging Personnel and People with Mobility Disability Regarding Accessible Tourism in Taiwan. 12th Asia Pacific Travel Association and the 4th Asia Pacific CHRIE Joint Conference, Hualien, Taiwan. 

 

Grants and Project Funding

  • Higher Education SPROUT Project(2022), Ministry of Education, Taiwan. Principle Investigator.
  • Accessible Environments of Five Stars Luxury Hotels in Macau (2016), Foundation of City University of Macau.
  • National Study Aboard Scholarship (2011), Ministry of Education, Taiwan. Principle Investigator.
  • Faculty-Led Oversea Visiting Program (2011), EZ Travel Company and MingDao University.

 

Service

  • Home Teacher of Smart Service Management Program, Shih Chien University (2022~present)
  • Member of Smart Tourism Lab in City University of Macau (2020~2022)
  • Accessible campus consulter of MingDao University (2012)
  • Students consulter of MingDao University (2010~2012)