On 22nd March 2021, the Faculty of International Tourism and Management (FITM) successfully held the 3rd Lecture of “Tourism Enterprises Innovation and Strategic Management” series. As the 40th Anniversary event series of City University of Macau, this industry lecture invited Mr. Francis Tan, Vice President of Learning & Talent Management, MGM China to share. Professor Zhou Wanlei, Vice Rector, Dr. Li Xi,

Executive Associate Dean, Dr. Cindy Wang, Bachelor Program Coordinator, and Hotel major students attended the lecture.

Professor Zhou Wanlei first made a speech welcoming the presence of Mr. Francis Tan from MGM China. He said that CityU refines

humanities and new engineering, and closely related to practical work, and a number of enterprises and groups jointly organized various types of training programs. MGM China is one of the outstanding cooperation representatives. Later, Dr. Li Xi made a speech, saying that it is a

great honor to invite Mr. Francis Tan to give a lecture. He hoped that the students could cherish this precious opportunity and get some

inspiration from tonight's sharing.

The lecture was held with the theme of "Exemplary HR Practices to Build Talent, Culture and Brand from the Inside-out". First, Mr. Francis Tan deeply elaborated various aspects of Human Resources in hospitality through real and vivid corporate examples. Then, He talked about the

qualities and abilities that contemporary hotel human resources professionals need to have, and let students better understand these

necessary qualities and abilities through the way of questioning. Next, from brand and employee experience, performance management,

career development, learning and organizational culture, and other aspects, Mr. Francis Tan comprehensively narrates the development trend and innovation strategy of human resource management in the hotel industry, provides a blueprint for students to "Build Talent, Culture and Brand from the Inside-Out".

Throughout the lecture, Mr. Francis Tan was very humorous and approachable. With a large number of vivid cases, he explained MGM's HRM strategies, showing the infinite charm of HRM to the students. During the Q&A session, students actively asked questions about their own

concerns and doubts and shared their opinions. They had an active and effective communication with Mr. Francis Tan.

In the end, Dr. Cindy Wang said " the lecture not only shows the Elegant demeanour of MGM China, as a manner of Macao's hotel industry

giant, but also provides a deeper understanding of human resources management theory. I hope everyone better cultivate and enhance self-accomplishment and ability."

MGM and City University of Macau have always been collaborating closely. Last December, the two parties jointly launched the "MGM x

City U Youth Education Series", aiming to facilitate the development of higher education in tourism and cultivate the pool of hospitality

industrial talents.

This lecture is one of the 40th anniversary event series of City University of Macau, which is the perfect conclusion of the“Tourism Enterprises Innovation and Strategic Management” series. FITM will further focus on the "practical" talent training goal, carry out the concept of

knowledge and ability education, cultivate students' practical ability, and launch more professional activities.

FITM presented certificate and pictured with the guest

(From left to right, Professor Zhou Wanlei, Vice Rector, Mr. Francis Tan, Vice President of Learning & Talent Management, MGM China)

(From left to right, Dr. Li Xi, Executive Associate Dean, Professor Zhou Wanlei, Vice Rector, Mr. Francis Tan, Vice President of Learning & Talent Management, Dr. Cindy Wang, Bachelor Program Coordinator)

Lecture by Mr. Francis Tan

Mr. Francis Tan interacted with the students